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Viva Bahrain Facebook Page Analysis Social Media Marketing Audit

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Viva Bahrain Social Media Marketing Audit

Viva Bahrain Facebook Page Analysis Social Media Marketing Audit

Social Page Score

VIVA Bahrain
Telecommunication Company
( see page on facebook here )

Social Page Score Report

Summary

The page is doing good, but can be improved. Here are some useful suggestions.

  • The top of the Facebook page provides users with a very good first impression and entices users to interact.
  • The page content and description is good, but more information can improve it further. Consider adding more location information to improve loyalty and trust among followers. Create milestones to help users understand more about the page's activities.
  • The page response can be improved. Allow users to post on the page to increase user engagement.
  • The page engagement can be improved. Try posting more engaging content to help increase the fan ratio. Consider adding a reviews section to the page to improve ratings.
  • The page activity can be improved by optimizing the content delivery. Decrease the post length between 40 to 100 characters per post. Create more events to increase user interaction and engagement. Get more pages to like this page to help cross promote interest and engagement.
Page Top Analysis100%
Contact / Description Analysis81%
Response analysis48%
Engagement analysis17%
Activity Analysis69%
 
Overall Page Score61.31%

 

Page Top Analysis

Profile Picture( Provided )The profile picture is a very important key factor for representing your brand awareness when users interact with the page.
Cover Photo( Provided )The cover is another extention of the page's brand that makes the first visual impression on users.
Username( Provided )To help promote a business, brand, website, or some other precense on Facebook, a username provides a shortended page web address link.
VIVA.Bahrain
About( Provided )The about section provides visitors with more information regarding the content of the page.
VIVA, Bahrain favourite network
Call to Actions( Provided )Call to Action buttons are presented at the top of the page providing a powerful way to entice user interactions.
MESSAGE
Page Top Score100%
The top of the Facebook page provides users with a very good first impression and entices users to interact.

 

Content / Description Analysis

Description( Provided )The description provides a story for the fanpage giving the user a full understanding of what information they can expect to receive. This is an important feature to include for improving the page performance.
We love your comments and can’t wait to chat with you, we also appreciate open communications and are quite keen to listen to our fans.Be respectful to others, we will review all comments and will remove any that are inappropriate, contain insults, foul language, attacks, profane, harassing or abusive comments . Repeat offenders will be blocked. We encourage you to read facebook’s community guidelines @ https://www.facebook.com/communitystandards We will respond to all fan page comments and queries and promise to try our best to answer all questions and solve all complaints.
Company Overview( Provided )If the page represents a company, the company overview can provide additional insight into the operations and information provided to the user.
Welcome to VIVA Bahrain’s official Facebook page managed by ^MK & ^SF
Company Mission( Provided )If the page represents a company, the company mission can provide the goals and expected outcomes to aid in maintaining engaged users.
Enrich customer lives by offering innovative telecommunication services, Develop strong relationships with customers by offering superior customer experience,Offer businesses products and services that enable them to operate more effectively and cost efficiently, Make a positive difference to the local community by promoting a knowledge based society and participating in community development programs
Contact InformationTo help get more web traffic, sales, or some other important action, the contact information provides an easy way for users to get more information or support for the page's services or products.
Website( Provided )https://www.viva.com.bh
Email( Provided )vivaonline@viva.com.bh
Phone( Provided )+973 33124124
Location InformationLocation information is important to build trust with the engaged users to help prove the page represents a real entity.
County( Provided )Bahrain
State( Not Given )The state is not provided.
City( Provided )Manama
Street( Provided )Al Waleed Tower - Seef Destrict
ZIP( Provided )481
Milestones( Not Given ) Milestones are a way to share the past and the present with followers. With milestones, page's can provide fans with a detailed history of their business, a brand, a product or even let fans know about themselves.
Content / Description Score81%
The page content and description is good, but more information can improve it further. Consider adding more location information to improve loyalty and trust among followers. Create milestones to help users understand more about the page's activities.

 

Response Analysis

Can users post( No )A powerful way to increase user engagement is to allow fans to post content and to interact with their favorite page's.
Response Time( Provided )Another very effective way to increase likes, fans, and ratings is to answer user posts very quickly. Facebook users generally demand quick responses and will intereact much more with the page's content if their questions are addressed.
within few hours
Response Score48%
The page response can be improved. Allow users to post on the page to increase user engagement.

 

Engagement Analysis

253,3413980.16%
Total page fansTotal people talking about thisFan engagement ratio
The more followers the page acquires, the broader the reach will be. Try to increase this as much as possible.The PTAT is the total number of people that have interacted with this page or page content in some manner over the past 7 days.Engagement ratio is calculated by dividing the Page's PTAT with the total number of fans.
000.00
Total number of ratingsThe average rating out of 5The ratings ratio
The total number of ratings for the page.The average overall page rating based on rating survey from users on a scale of 1-5. The ratings ratio is calculated by dividing the ratings count with the average rating.
Engagement Score17%
The page engagement can be improved. Try posting more engaging content to help increase the fan ratio. Consider adding a reviews section to the page to improve ratings.

 

Activity Analysis

1991052171
Total posts analyzedTotal days analyzedPosts per dayAverage post length
The total number of posts that were analyzed when calculating the activity score.The total number of days that were analyzed when calculating the activity score.It's important to optimize the number of posts per day to increase engagement. Our research shows 1-2 posts per day will improve engagement.Our research shows the average post length should be approximately between 40 - 100 characters to improve engagement.
2375104
Number of eventsOther pages that likeNumber of videosNumber of photos
A powerful way to interact with your followers is using events to communicate an attractive message. Be creative and think outside the box!Other pages that liks this page. This helps cross promote interest and engagement between pages.To dramatically increase follower engagement, use native Facebook videos. It's been shown that videos are the most engaging type of content.Photos are also one of the more engaging types of content on Facebook. Posting more photos can improve engagement.
38%52%0%11%0%
VideosPhotosLinksStatusesOffers
Posting more native facebook videos and photos has been shown to improve follower engagement.
17%It is very important to post content during the most active days and time of day. A gereral rule-of-thumb to follow is to post content between 1pm and 4pm on Thursday, Friday, Saturday, and Sunday.
Percentage of posts within optimal range
Activity Score69%
The page activity can be improved by optimizing the content delivery. Decrease the post length between 40 to 100 characters per post. Create more events to increase user interaction and engagement. Get more pages to like this page to help cross promote interest and engagement.

 

 

Gaurav Agarwal